Privacy Policy

Thank you for visiting our website operated by itatalent.com (the "Company"). We are committed to providing an exciting and safe online shopping experience and a high level of personal service that reflects the Company's values. This commitment includes respecting and protecting the privacy of your personal information.

This Privacy Policy describes the types of information we collect from and about you when you visit our website (each, a "Site"). The Sites and all features and functionalities available through them are collectively referred to as the "Services." This Privacy Policy also explains how the Company may use and share your personal information, as well as your ability to control certain uses of that information.

By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy, including the transfer and storage of your personal information in the United States/Canada/Hong Kong, and you agree to the Terms of Use incorporated herein by reference. If you do not agree, please do not access or use the Services.

Q: What Information Does the Company Collect?

A: The Company may collect information from or about you in the following ways:

Through Your Interactions with the Company: We collect information from and about you, your transactions, and other interactions with us. This may include information collected when you use the Services, make a purchase, subscribe to our catalog, newsletter, or email lists, participate in contests, sweepstakes, or other promotions, take part in product reviews, surveys, or similar programs, send a gift or virtual gift card to someone, or otherwise contact the Company.

If you make a purchase, we may also collect your billing address.

Information You Provide About a Third Party: If you send a communication to someone else through the Services, we may collect information such as that person's name, phone number, email address, and/or shipping address.

Automatically on the Website: We or our service providers may use cookies, web beacons/pixel tags, log files, JavaScript, and other technologies to collect certain non-personal information about visitors to our Site, users of our online services, and interactions with our emails and online advertisements. These technologies also allow the Company to monitor analytics and certain statistical information.

For example, we may collect information such as your browser type, operating system type, mobile device model, pages viewed, links clicked, IP address, mobile device identifier or other unique identifier, websites visited before arriving at our Site, the amount of time spent viewing or using the Site, the number of times you return, and other clickstream or website usage information. We may also collect information about emails we send that you open, forward, or click through to visit our Site.

Collecting this information and linking it with your personal information helps us personalize our website and improve your online shopping experience by remembering your preferences when you visit a particular Site. It also helps us identify website features, promotions, advertisements, and offers that may be of particular interest to you, as well as retarget online and mobile advertisements to you across various computers or devices you may use.

From Third-Party Sources: We may obtain information from other sources to update or supplement the information you provide or that we collect automatically (such as information used to validate or update your address or other demographic information), or when you connect with the Company through a third party, including social networks, subject to your registration and privacy settings on those third-party websites.

Combining Information: We may combine information we receive from or about you, including information you provide and information collected automatically through the Site, as well as information collected across other computers or devices you use, with information we collect or receive about you from other online and offline sources or other third-party sources.

Third-Party Analytics and Advertising: We may also use third-party advertising, analytics, and tracking tools to better understand who is using the Site, how people use the Site, how to improve the effectiveness of the Services and related content, and to help us or allow third parties to provide more targeted advertising to you across the Internet.

These third parties may use technologies such as cookies, web beacons, pixel tags, log files, Flash cookies, or other technologies to collect and store non-personal information. They may also combine information collected through your interactions with the Site with information collected from other sources. We do not have access to or control over how these third parties use cookies or other tracking technologies.

Q: What Are My Tracking Options?

A: Certain parts of the Site require the use of cookies. By registering for and using the Services, you consent to the use of cookies. If you do not agree to the use of cookies, you cannot use the Services.

The following are descriptions of the four categories of cookies and some examples of how we use them to provide the Services:

Strictly Necessary Cookies – These cookies are essential for enabling you to navigate and use the features of a website. Without them, the Services cannot be provided. Among other things, we use these cookies to recognize and maintain your login status during your visit and to manage your shopping cart.

Performance Cookies – These cookies collect information about how visitors use the Services, such as which pages they visit and whether they receive error messages. This information does not identify you individually and is used in aggregate form to improve our Services.

Functionality Cookies – These cookies allow us to remember certain choices you make regarding how you prefer to use the Services and provide you with a more personalized experience, such as your shipping country and currency preferences.

Targeting Cookies – These cookies are used to deliver online advertisements that are relevant to you and your interests and to measure the effectiveness of advertising campaigns. They may be placed on the Services by us or by our advertising partners with our permission. For more information about targeting cookies and your ability to control their use, please refer to the section on Internet-Based Advertising below.

Our system may not respond to "Do Not Track" requests or headers from some or all browsers. We may use cookies or other technologies to deliver more relevant advertising and link data collected across different computers or devices you may use.

To understand your options for receiving more relevant advertising or managing your settings, please refer to the information below:

To learn more about managing your privacy and storage settings and how to opt out of third-party cookie collection, you may visit the Network Advertising Initiative opt-out page at http://www.networkadvertising.org/managing/opt_out.asp and www.aboutads.info/choices and follow the instructions to opt out.

For specific instructions on opting out of Criteo advertising services, please refer to Criteo's Privacy Policy at www.criteo.com/us/privacy-policy.

If you wish to prevent Google Analytics from using your data, Google has developed the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.

Q: How Does the Company Use the Information Collected?

A: The Company may use the information collected from and about you for any of the following purposes:

  • To validate, confirm, verify, deliver, install, and track your order (including processing payment card transactions, arranging shipments, handling returns and refunds, maintaining records of purchases, and contacting you regarding your orders, including by telephone), or to provide assistance with products purchased from us.

  • To improve your online shopping experience, including recognizing you and welcoming you to the Site.

  • To send you catalogs, information, newsletters, promotional materials, and other offers from the Company or on behalf of our partners and affiliates.

  • To provide you with personalized Site content, targeted offers, promotions, and advertisements on the Site, through other third-party websites or applications, or via email and text messages, offered by the Company or other marketing partners that may be of interest to you.

  • To improve our websites, products/services, customer support, and customers' shopping experiences.

  • To use your information in aggregated, non-specific formats for analytical and demographic purposes.

  • To protect the security or integrity of the Site and our business, including protecting against and preventing fraud, unauthorized transactions, claims, and other liabilities, managing risks, and identifying potential hackers and other unauthorized users.

  • To contact you when necessary or required, including responding to your questions and comments and providing customer support.

  • As otherwise described at the time the information is collected.

Q: With Whom Does the Company Share Information?

A: The Company may share personal information collected from and about you in the following ways:

  • Company Affiliates: We may share the information collected within the Company's affiliated companies and any future additions to the Company's family of affiliated companies.

  • Co-Marketing Partners: Certain areas of the Services may be provided in association with third parties, such as companies offering products and services, rewards programs, joint sales programs, contests, promotional campaigns, and other jointly sponsored events. These Services will identify the third party involved. If you choose to register for any product and/or service offered through the Services, you will provide your information to both the Company and that third party, or the Company may directly share your information with that third party to enable them to provide their products and our products and services directly to you.

  • Other Third Parties: The Company may share your information with selected partners, affiliates, and other third parties that we believe may have offers or services of interest to you.

  • Legal Disclosures; Security: The Company may transfer and/or disclose information we receive from or about you to fulfill a legal obligation, provide information to legal authorities in accordance with applicable law, or when we believe in good faith that disclosure is required by law. We also reserve the right to share information with legal authorities and other companies for fraud protection and credit risk reduction, to detect technical or security vulnerabilities, to enforce our Terms of Use or other applicable policies, or otherwise to protect the rights, property, safety, or integrity of third parties, users of the Services, the Company, or the public.

  • Sale of Business: In the ordinary course of business, we may sell or purchase assets. If another entity acquires all or part of the Company or its affiliated companies, the information we have collected about you may be transferred to that entity. Additionally, if bankruptcy or reorganization proceedings are initiated by the Company or its affiliated companies, such information may be considered an asset of the Company and may be sold or transferred to a third party. In the event of a sale or transfer, we will make reasonable efforts to require the acquiring party to use personal information provided through this website in a manner consistent with this Privacy Policy.

  • Service Providers: We use third-party service providers to perform certain services on our behalf when information is necessary for them to carry out their tasks.

  • Aggregated or Anonymous Non-Personal Information: We may also share or sell aggregated or anonymous information that does not identify individuals with our affiliates, agents, service providers, business partners, or other third parties for their marketing, analytical, or other lawful purposes. This type of aggregated and non-identifiable information cannot be used to personally identify you.

  • SMS Marketing and Notifications (if applicable): By entering your phone number at checkout and initiating a purchase, subscribing through our sign-up form, or using a keyword, you agree that we may send you SMS notifications (regarding your order, including abandoned cart reminders) and SMS marketing offers.

SMS marketing messages will not exceed X per month. You may unsubscribe from further SMS messages by clicking the unsubscribe link.

Sending SMS messages or using automation requires uploading phone numbers or recipient names into our importer. We retain and use this data to display analytics and campaign results, including message delivery status, sending status, and, in some cases, whether a purchase resulted in a sale.

If you choose to use our link shortener in SMS messages, we will collect information about whether the link has been clicked and use it to display results in your analytics.

Any other third-party service you choose to use outside the scope of itatalent.com (such as a third-party link shortener, GA tracking, etc.) will be subject to that third party's specific policies, which you must accept.

When sending SMS messages, we will pass the relevant data to our SMS messaging provider to facilitate delivery. Information is shared with our provider only when an SMS marketing campaign is initiated.

If your recipients no longer wish to receive messages, they should reply to the message with "STOP" or contact us at the email address provided below to unsubscribe properly.

Q: How Can I View, Update, or Remove My Information?

A: If you have made a purchase, you may also contact our Customer Support Department at the email address listed in the "Contact Us" section below to access or update any information.

You may also exercise your rights, in accordance with applicable laws, to request that we delete or restrict access to your personal data. We may need to retain certain information for legally permitted purposes, and this will be explained to you if necessary.

Q: What Choices Do I Have Regarding Communications from the Company?

A: If you make a purchase, you will automatically receive promotional emails and direct communications from the Company.

We provide our customers with the opportunity to "opt out" of the use of their information for purposes not directly related to sending, processing, completing, or delivering a product order.

We offer the following options if you prefer to "opt out" of receiving information or materials that we believe may be of interest to you:

  • Electronic Promotional Offers: You may opt out of receiving promotional emails at any time by simply clicking the "unsubscribe" link in any promotional email you receive. Additionally, if you have an online account, you can modify your email preferences regarding messages sent by us by accessing the "Your Account" section of the website.

  • Direct Mail Promotional Offers: If you wish to be removed from the Company's mailing list for printed catalogs, please contact a Customer Support representative by email to stop receiving printed catalogs.

  • Other Contact: In all cases, you may email us at the email address listed in the "Contact Us" section below.

Q: What Are My California Privacy Rights?

A: If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes.

To make such a request, please send a written request to the following email address, specifying that you would like a copy of the Company's "California Privacy Rights" notice:

service@adbritain.com

Please include "Attn: California Privacy" in the subject line.

We are not responsible for notices that are incorrectly labeled, improperly sent, or do not contain complete information.

Please allow up to 30 days for us to process your request. You may submit such a request once per year.

Unaffiliated third parties are independent of the Company. If you wish to obtain information about your disclosure choices or stop communications from such unaffiliated third parties, you must contact those third parties directly.

Q: What About Children's Privacy?

A: Protecting children's privacy is important to us, and the Site is not intended for children under the age of thirteen. We do not direct the Site toward, or knowingly collect personal information from, children under that age.

If you are not 18 years of age or older, you are not authorized to use the Services.

If the Company learns that a child under the age of thirteen has provided personally identifiable information to the Site, it will make every reasonable effort to remove such information from its records.

Parents should be aware that parental control tools are available online that can be used to prevent children from submitting information online without parental permission or accessing material that may be harmful to minors.

Q: What About Security?

A: We have implemented certain physical, administrative, and technical measures to protect the information we collect from and about our customers and Site visitors.

Although we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee the effectiveness of our security measures.

When you enter sensitive information (such as credit card details) into our forms, we encrypt the transmission of that information using Secure Socket Layer (SSL) technology.

Q: What About Other Websites?

A: Our website may include links to third-party websites that are not affiliated with the Company.

These websites may send their own cookies to visitors, collect data, or request your information. The privacy policies of these other websites may differ significantly from ours.

We are not responsible for the privacy practices of these other websites and cannot guarantee the security of any personal information you provide to or that is collected by such third-party websites.

Q: Where and for How Long Is My Data Stored?

A: Your personal information may be stored and processed on servers located in the United States/Canada/Hong Kong and is subject to the laws of the United States/Canada/Hong Kong.

The servers and databases in which your information may be stored could be located in countries other than the country from which you access this website, including countries where data protection and other laws may differ from those in your country of residence.

Your personal information may be disclosed in response to requests or investigations by government authorities or to respond to legal proceedings in the countries in which we operate.

You consent to such cross-border transfers of your personal information.

The personal information we collect, access, or process will be retained only for as long as necessary to fulfill the purposes for which it was collected, as necessary for our legitimate business purposes, or as required or permitted by law.

Personal information that is no longer necessary to fulfill the identified purposes will be destroyed, deleted, or anonymized.

Q: What If I Live Outside the Country?

A: Our digital operations are conducted, in whole or in part, in the United States/Canada/Hong Kong.

Regardless of where you live, you consent to the transfer, processing, and storage of your personal information in the United States/Canada/Hong Kong and authorize the Company to use and collect your personal information in accordance with this Privacy Policy.

Q: How Does the Company Communicate Changes to This Policy?

A: Any changes to our Privacy Policy will be posted here so that you will always know what information we collect, how we may use that information, and whether we may disclose it to anyone.

Your continued use of the Site after changes to these terms have been posted means that you accept those changes.

Q: Whom Can I Contact If I Have Questions or Concerns About This Policy? How Can I File a Complaint?

A: We encourage you to contact us if you have any questions or concerns about our privacy practices.

Please feel free to contact Spriteliving Limited Customer Support by email at:

service@adbritain.com

For all unsubscribe requests, please contact service@adbritain.com.

For privacy-related questions, please contact service@adbritain.com.

We are transparent about how we collect and use personal information and welcome your questions and concerns.

If you have any concerns or complaints about how we handle your personal information, please contact us at service@adbritain.com.

If you believe that we have not adequately addressed your concerns, or if you nevertheless choose to do so, you have the right to file a complaint with a supervisory authority in your country of residence and/or in the United States.

You may contact the United States Federal Trade Commission regarding your concerns. For more information, please visit:

https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc