Shipping Policy
Shipping Policy – Frequently Asked Questions
When Can I Expect to Receive My Shipment?
All orders are shipped from our warehouse within 5 business days of receiving the order. Delivery will take approximately 10–20 business days from the shipping date, depending on carrier availability and destination.
We apologize for any shipping delays that may occur if a shipment requires customs approval or inspection, or if there are transportation delays caused by the shipping carrier.
How Can I Track My Order?
A tracking number will be provided in your shipping confirmation email. You can use this number to track your order at www.17track.net.
What Are the Shipping Fees?
We offer a flat shipping rate of USD $2.99 for all destinations worldwide.
Which Countries Do You Ship To?
We currently ship worldwide. However, if your country is not supported by our logistics providers, we will notify you immediately and make the necessary adjustments to your order.
For more information about our shipping destinations, please contact us by email at service@adbritain.com.
How Can I Change My Shipping Address?
You can only change your shipping address before 11:00 PM (PDT, GMT-7) on the same day your order was placed.
You can contact us by email at service@adbritain.com to request an address change.
Can I Have My Order Shipped to an Address Different from My Billing Address?
Yes, you can. Your shipping address does not need to be the same as your credit card billing address.
How Will My Order Be Shipped?
Orders are shipped on regular business days, excluding public holidays. Orders placed on Saturdays or Sundays will be shipped the following Monday.
Some products are shipped directly from our domestic warehouses, while other items are manufactured and shipped directly from our factories located in the United States, Canada, and Australia.